Current & Scheduled System & Network Outage Information
Sunday Maintenance
Every Sunday, between 3:00am – 11:00am, all systems will be intermittently unavailable while important maintenance and updates are performed.
Network Maintenance in Kaiser Hall, Sunday January 22nd
Maintenance to a network switch in Kaiser Hall will take place between 8:00am and 4:00pm. All network access will be down during this time. It may be necessary for you to reboot/restart your computer and network printers on Monday to regain access to the campus network.
Other Announcements
Introducing our Willard Hall Walk-In Technology Support Center!
We are opening a second Walk-in Technology Support Center in Willard Hall Room 013. Please come visit us in our new location! Our hours in Willard Hall Room 013 are Monday through Thursday, 10am – 5pm and Friday, 10am – 4pm.
We also have a Walk-in Technology Support Center located in Barnard Hall Room 020. Our hours in Barnard Hall Room 020 are Monday through Friday, 9am – 4pm. Our Walk-in Technology Support Centers provide one-on-one technology support for your portable computer and campus technology. Our services include assistance in accessing the campus and residential network, virus and spyware removal, remote application configuration, CentralPipeline assistance, software assistance and more. Due to liability, we cannot repair hardware on personally owned computers (i.e., hard drive crashes, memory installation, blue screens).
Banner Production INB Access from Off Campus
Effective Monday, February 13th, access to Banner Production INB from off campus will only be available through the Virtual Private Network (VPN) system. To access the VPN, open your web browser and navigate to https://vpn.ccsu.edu. There is a bookmark to Banner Production INB on the main VPN screen. For more information about the VPN, click here.
Tech4U – Student Technology Guide is Now an E-Book!
We are happy to announce that the “Tech4U Student Guide to Technology at CCSU” is now available as an e-book! Visit www.ccsu.edu/tech4u to view and download a copy. Please pass this information along to your students. We are actively working on the Faculty and Staff e-book versions and plan to have those available to you by spring break. For now, you may access the web-based version of the Faculty/Staff guide at www.ccsu.edu/tech4u.
No More Locks! - Update
All of the locks on the black box instructor workstations have been replaced with latches. This will eliminate the need for a key to unlock the workstations. All of the computers are locked down inside the black box, so there is no security risk. Update: In terms of locking the classroom door, there has been no change to this policy. If a classroom door is outfitted with a locknetics (card swipe) locking mechanism, it is highly recommended that the door be closed following each class.
Attention Entourage Users
Office 2011 for the Macintosh now includes Outlook! While Entourage still works with our current e-mail environment, we highly recommend that you convert to Outlook. Entourage will continue to be supported on a limited basis through the spring semester. To upgrade your CCSU owned computer to Office 2011, please click here.
IT Will Never Ask For Your Password!
Please be reminded, Information Technology at CCSU will never ask for your password via e-mail. The only place Information Technology will prompt you to go to for account issues is through the "CCSU BlueNet Accounts Management System" https://webapps.ccsu.edu/accounts/. If an e-mail is sent to you directing you to a different link it is in all probability, a phishing attempt. The best defense against messages like these is to forward them to our spam server. By reporting these messages as spam directly to the spam server, it helps to identify which messages should be blocked in the future. Information regarding our spam filter can be found here.
Last updated: January 27, 2012
