Frequently Asked Questions (FAQ)

If you do not see an answer to your question, please contact the Card Office at (860)832 - 2140.

Who needs a Blue Chip Card and how do I obtain one?

All students, faculty, and staff must obtain a Blue Chip card. Go to the Card Office located in the Student Center to obtain a card. You must provide a valid form of identification such as a driver's license, passport, or social security card. This process takes approximately 5 minutes. Your card expires only when you are no longer affiliated with the University.

How do I add money to my Blue Chip debit account?

Visit our Deposit Methods page.

What happens when I lose or misplace my card? What if I find my old card?

Report a lost or stolen card immediately!
You can report your lost card to the Card Office during Card Office hours by calling (860) 832-2140. After hours call the CCSU Campus Police at (860) 832-2375. You can also report your lost card at the
On-Line Card Office .

When you report your lost Blue Chip ID Card, request a "hold" to be placed on your card. This prevents anyone (even if you find it) from using your card. If you think you left your card in your room, car, or somewhere else, ask us for a temporary card so you can look for your card.

Look high & low...No card?
You can purchase a new card for a fee. Your first lost, stolen, or damaged card is $10, additional cards are $25! If you undergo a name change, receive a new social security number, or change your status (full to part-time or staff) we issue a new card for free.

What happens if my card becomes damaged or broken?

Bring your card to the Card Office. If we determine that the card is damaged or worn through normal usage, there will be no charge for a replacement.

How do I get a balance or history of my account?

Any time you use your Blue Chip Card, the balance of your account will be displayed on the terminal. If at any other time you would like to know your balance, or any other information pertaining to your account, you may obtain a printout from the Card Office or visit the On-Line Card Office .

Can I make cash withdrawals from the Blue Chip account?

No. The account is to be used for on and off-campus purchases and not intended for cash flow. Your balance will automatically be carried forward from semester to semester. Upon graduation or withdrawal from the university, a refund will automatically be processed if you have more than $10.00 on your account.  Under extenuating circumstances, a refund may be processed. There is a $10 processing fee; refund is processed in 4-6 weeks and is refunded in the same fashion as money was deposited to account.

How do I sign up for the optional banking feature?

You must apply for this account at the Achieve Financial Credit Union office located in Student Center or call them at 203-639-7916 for any related information. If you are a member of the credit union, your Blue Chip Card can be activated for use in any ATM machine on the Cirrus, NYCE, or any MasterCard network. You can also have any financial aid balances, as well as your student employment earnings, direct deposited to your Achieve account. This account is separate from your Blue Chip account.

Where can I find my Student ID? 

Visit our Student ID page for more information.