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Self-Help/FAQs

Windows/PC
= For Windows/PC
   Apple/Mac OSX
= For Apple/Macs
   Null
= Any platform
Viruses/Anti-Virus
Windows/PC Detection and Removal Assistance from McAfee
Windows/PC McAfee VirusScan Installation Guide
Windows/PC License Expiration Notice from "McAfee Service Notification"
Apple/Mac OSX Installing McAfee VirusScan 8.5 for Mac OS X
McAfee's Listing of the Latest Hoaxes
 
Network/Wireless/Internet Access
How to Access the Wireless Network on Campus
Windows/PC Clean Access FAQ
Windows/PC Clean Access Installation Guide
Connecting to the CCSU-Secure Wireless Network (PC, Mac, Mobile Devices)
Windows/PC How to Access Your Netshare from Campus Using Windows
Apple/Mac OSX How to Access Your Netshare from Campus with a Mac
Netshare Request Form (Faculty/Staff Only)
 
Remote Access
 Windows/PC Apple/Mac OSX
Accessing Your M: drive (personal netshare) From Home
Using the VPN to Connect to the CCSU Network
Using the Remote Application Server
Apple/Mac OSX Configuring the Remote Application Server (Citrix) an iPad
Microsoft Project from Home
Statistical Software from Home
Banner from Home
 
Web Sites/Web Pages
    
Methods for Accessing a CCSU Web Site for Editing
Requesting and Updating CCSU Web Sites
Expression Web from Home
Editing a CCSU Web Site with Dreamweaver
Finalsite FAQ
 
Microsoft Office/Windows
Windows/PC Upgrade to Office 2010 (faculty/staff, on campus only)
Apple/Mac OSX Upgrade to Office 2011 (faculty/staff, on campus only)
 Microsoft Office Home Use Software (faculty/staff)
Windows/PC

Getting Started with Office 2010
 Windows/PC

Microsoft Office 2010 Quick Reference
 Windows/PC

Microsoft Outlook 2010 Quick Reference
Windows/PC Microsoft Word 2010 Quick Reference
Apple/Mac OSX Getting Started with Office 2011
Windows/PC Microsoft Office Help and How-To
Windows/PC Microsoft's General Support Link
Windows/PC Installing Microsoft Groove 2007
Learn about Microsoft’s Ultimate Steal program! (Students)
Windows/PC Windows 7 Quick Reference
 Windows/PC Windows 7 Help and How-to
   
Blackboard Vista
 
Blackboard Vista Tips, Tutorials, Manuals
   
Math/Stat Application Resources
 Minitab
 MapleSoft
 SPSS
 
Outlook/E-mail
Apple/Mac OSX Configuring Outlook 2011 for Mac
Apple/Mac OSX Migrating from Entourage 2008 to Outlook 2011 on a Mac
Windows/PC Outlook 2007/2010 Client Access from Home
Windows/PC Archiving Outlook Mail Folders
Campus Listserv Instructions
CCSU E-mail Frequently Asked Questions
Getting started with Outlook Web Access (OWA)
TPS E-Mail Messages
Apple/Mac OSX Setting up Exchange E-mail on the iPhone, iPad, or iPod Touch
Setting up Exchange E-Mail on a smartphone, Blackberry or tablet
Forefront Online Security for Exchange - New Anti-Spam Solution FAQ
Forefront Online Security for Exchange - Instructions
Apple/Mac OSX Entourage Junk Mail Filter
Spell Check in Outlook Web Access Light
Keeping Your E-Mail Account Safe!
 
WebEx
 CSU WebEx Service Site
 WebEx Getting Started Guide
 Windows/PC  WebEx One-Click FAQs
   
Printers
Windows/PC Installing/Deleting a Network Printer on a PC
Windows/PC How to Select a Default Printer (PC)
Installing/Deleting a Network Printer on a Mac
Installing/Deleting an HP Designjet Network Printer on a Mac Running Leopard
Obtaining a New Printer or Scanner (CCSU Equipment)
HP Color LaserJet 4500/4550 Series Maintenance
HP Color LaserJet 4600 Series Maintenance
HP Color LaserJet 8500/8550 Series Maintenance
 
Banner INB/WebCentral-Banner Web
Banner General Assistance
Banner Software Documentation
Banner 7 Fundamentals
How to Request a Banner Account
Banner Password Procedures
Registering for Classes
Degree Evaluation Information and Instructions
Faculty Guide to WebCentral - Banner Web
 Java Update for Banner INB
 
Tips, Tricks and Other Useful Information
Resetting your BlueNet Account Password
SelectSurvey.NET Survey Tool Information
Windows/PC How to Defragment Your Hard Drive (PC)
System and Network Security Best Practices
Why use Surge Suppressors?
Apple/Mac OSX Maintenance Tips for Macs
Free Software Downloads for Students
Locking a Mac
iPad FAQ
Windows/PC  Using a Portable/USB Storage Device on a Wynterminal
 Register a Gaming Device (Residence Hall Students)
 Free AutoDesk/AutoCAD Software available to Students
 

Need Technical Support?

 

Contact the IT Help Desk

Monday - Thursday 8am - 8pm
Friday 8am - 5pm
860-832-1720
techsupport@ccsu.edu
  
Walk-in Technology Support
Click here for support information.

 

Report Abuse: To report any kind of improper usage of our systems or any campus technology, please click here to send us a notification.

 

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