Click the icon to access your CentralPipeline portal page    

To access your e-bill, registration, grades, financial aid: Click on CentralPipeline Students, then WebCentral-Banner Web and log in with your BlueNet account.

  

CentralPipeline Help

What is CentralPipeline?
Why doesn't the lock appear on the login page to show that this is a secure site?
What web browsers are supported by CentralPipeline?
What is a BlueNet Account and how do I get one?
If I already have a BlueNet account, how do I find out my username?
How do I reset my account password?
Why does my account password expire every 60 days?
How can I avoid having my account password expire?
What is WebCentral - Banner Web Services?
What is Blackboard Vista?
What if I get a blank screen when attempting to access a course in Blackboard Vista?
When accessing Blackboard Vista, the window appears and then quickly disappears. What is the problem?
I am taking an OnlineCCSU course. Where are my class materials and how do I access them?
What is MyCCSU? 
How do I access my CCSU e-mail? 
How do I update my e-mail preferences? 
How do I register for classes?
How do I enter final grades?
Who do I call for help?
 

What is CentralPipeline?

CentralPipeline is a web portal page that provides you with access to key systems and other information. You determine which system you need to use and log directly in to that system using your BlueNet Account username and password. News and other important information will also be displayed directly on the CentralPipeline home page. Your CentralPipeline portal web page is accessible from the CCSU home page, by clicking on CentralPipeline for Students or CentralPipeline for Faculty/Staff. It is also accessible by clicking on the Current Students or Faculty & Staff links from the CCSU home page.

Use your BlueNet account username and password to access these web-based systems from the CentralPipeline homepage:

• WebCentral-Banner Web Services - students use this system for course registration, grades and transcripts, e-billing, and financial aid; faculty members use this system for student advising and grading. This system is also used to add money to your Blue Chip card debit account.
• Blackboard Vista - used for course materials.
• On-Line Card Office - used to check the balance of your Blue Chip card debit account, view transaction history, and report a lost or stolen card.
• Outlook Web Mail - used to access your CCSU-managed e-mail account.
• Remote Application Server - used to access software applications, such as Microsoft Office, Adobe Acrobat, and certain academic software.

If you need a BlueNet account, or have forgotten your username or password, visit the Accounts Management system.

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Why doesn't the lock appear on the login page to show that this is a secure site?

The CentralPipeline home page is a web page that provides you with access to key systems. Once you are logged in to any system, such as WebCentral-Banner Web Services, Blackboard Vista, or the On-Line Card Office, HTTPS communication is used and your access is secure.

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What web browsers are supported by CentralPipeline and online systems such as WebCentral-Banner Web and Blackboard Vista?

* To use the Internet Explorer web browser to access your e-bill from WebCentral-Banner Web, you must either turn off pop-up blockers or add "ssb.ccsu.edu" as an allowed pop-up:

1. Open Internet Explorer and click on the Tools menu
2. Click on Pop-Up Blocker:
   1. To turn off the pop-up blocker, click on Turn-off Pop-up blocker.
   2. To add "ssb.ccsu.edu" as an allowed pop-up, click on Pop-up Blocker settings, click in the , "Address of WebSite to Allow" field,  type ssb.ccsu.edu, click on Add and .then Close.

** To use the Firefox web browser to access your e-bill from WebCentral-Banner Web, you must either turn off pop-up blockers or add "ssb.ccsu.edu" as an allowed pop-up:

1. Open Firefox and click on the Tools menu (Windows) or the Firefox menu (Mac).
2. Click on Options (Windows) or Preferences (Mac).
3. Click on the Content button:
   1. To turn off the pop-up blocker, uncheck the box next to Block pop-up windows.
   2. To add "ssb.ccsu.edu" as an allowed pop-up, click on the Exceptions button, type ssb.ccsu.edu and click on Allow, then Close.
4. Click on OK.

*** To use the Safari web browser to access your e-billl from WebCentral-Banner Web, you must turn off pop-up blockers and change the browser setting to always accept cookies. Accepting all cookies could be a security risk, so if you are not comfortable with doing this then you should use the Firefox web browser.

To always accept cookies in Safari:

1. From the Safari menu, click on Preferences.
2. Click on the Security icon.
3. Select Always next to Accept Cookies.
4. Click on the Close button.

To turn off pop-up blockers in Safari:

1. From the Safari menu, verify that Block Pop-Up Windows does not have a check next to it. If it does have a check, click on it to uncheck it.

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What is a BlueNet Account and how do I get a one?

A BlueNet Account is a unique username and password assigned to each faculty, staff, and student at CCSU. Your BlueNet Account is used to access computing services both on and off campus; it is the only account you need to access most of our computer resources. Use your BlueNet Account to access computers on campus, WebCentral-Banner Web, Blackboard Vista, and many other web-based systems.

Students instructions for getting a BlueNet Account:
To activate your BlueNet Account, visit the Accounts Management web site located at https://accounts.ccsu.edu/. You will need to know your 8-digit ID number to activate an account. 

 
Faculty/Staff instructions for getting a BlueNet Account:
Your BlueNet Account is the same computer network account (formerly known as an NT account) you use to connect to the campus network. If you do not have a BlueNet Account, you must complete the BlueNet Account Request form. The form can be brought to the IT Main Office or faxed in. You will be contacted once your BlueNet Account request has been processed with instructions on how to activate your BlueNet Account.

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If I already have a BlueNet Account, how do I find out my username?

You may use the Accounts Management web site located at https://accounts.ccsu.edu/ to find out your username and reset your password. You will need to know your 8-digit ID number to find out your username.

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How do I reset my account password?

You may use the Accounts Management web site located at https://accounts.ccsu.edu/ to reset your password. You will need to know your 8-digit ID number to reset your password.

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For security reasons, everyone is forced to change their passwords every 60 days. In the event that someone learns your password, they can access your personal information and can possibly make changes to it and/or use your identify for undesirable purposes. The more often you change your password, the more secure your account and personal information will be.

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How can I avoid having my BlueNet Account password expire?

You will receive a warning about your expiration each time you log into a PC on campus. These warnings start 14 days before the expiration and continue each day until the expiration date. It is advisable for you to change your password as soon as you see this warning. You will avoid password expiration by changing your password on a regular basis. You don't have to wait the 60 days, you can reset it at any time. After you reset your password, your new password will last for 60 days after the day you change it. 

If you miss (or ignore) the warnings, the password will automatically expire. The next time you attempt to log into a web-based system after your password has expired, you will get a Failed Login (Username/Password pair not found error). If this happens, you will need to reset your password at https://accounts.ccsu.edu/.

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What is WebCentral - Banner Web Services?

WebCentral-Banner Web is a web-based system used to perform important tasks.

For students, WebCentral-Banner Web is the system you use to:

• register for classes
• view your schedule
• view grades and transcripts
• view and pay e-bills
• pay admissions and housing deposits 
• add money to your Blue Chip card debit account 
• access financial aid information
• view a degree evaluation
• waive sickness insurance
• view and update personal and emergency contact information

For faculty, WebCentral-Banner Web is the system you use to:

• record final grades
• view your schedule
• view student schedules
• view student records
• access advising information such as dregree evaluations and alternate PINs
• add money to your Blue Chip card debit account
• view your personal information

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What is Blackboard Vista?

Blackboard Vista is a course management system. Many professors use Blackboard Vista to post course materials, engage students in discussions, post course grades, give tests and quizzes, etc. If your professor requires you to use Blackboard Vista in a course, click on the Blackboard Vista link from the CentralPipeline home page, and log in with your BlueNet account username and password. This will take you directly to your Blackboard Vista course listing.

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What if I get a blank screen when attempting to access a course in Blackboard Vista?

Your Internet browser may need a 'tuneup' in order to use Blackboard Vista successfully. Go to www.webct.com/tuneup and follow the instructions on the screen or visit our Vista Help page at http://www.ccsu.edu/vista. You may also need to do one or more of the following:

Disable popup/ad blocker programs on your computer. Blackboard Vista depends on pop-ups to be enabled.

Spyware could interfere with the use of Blackboard Vista. It is strongly suggested they you install a spyware remover on your computer.

Your firewall/security software may be interfering with Blackboard Vista. Be sure that your firewall/security software is up-to-date. You can also try disabling the firewall/security software or make sure that your firewall is allowing access to the Blackboard Vista server.

You must have an anti-virus program installed on your computer and it must be up-to-date. CCSU provides all students, faculty, and staff with a free version of McAfee anti-virus software. Go to http://www.ccsu.edu/its/usersupport/UserDocs/McAfee.htm for further information.

If you are still experiencing problems, go to www.webct.com/trouble and follow the instructions.

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Popup Killer/Blocker software may be installed on the computer. The Popup Killer/Blocker considers the Blackboard Vista window a popup and immediately closes it. Disable the Popup Killer/Blocker program.

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All OnlineCCSU courses are available via the Blackboard Vista course management system. Click on the Blackboard Vista link from the CentralPipeline home page, and log in with your BlueNet account username and password. This will take you directly to your Blackboard Vista course listing. For further information about OnlineCCSU courses go to: http://www.ccsu.edu/onlineCCSU/Default.htm.

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What is MyCCSU?

We are piloting a new e-mail system, called MyCCSU, powered by Microsoft Live@edu. For existing students, instead of the two previous choices of a CCSU Exchange Mailbox or setting your e-mail to forward to a personal account, you have the option to join the pilot.  You can cancel out of the e-mail preferences screen if you do not want to join the MyCCSU pilot. New students will automatically receive a MyCCSU account.

Your MyCCSU account will provide you with a 10GB lifetime mailbox, a 25GB SkyDrive (online data storage) and many other useful tools.  Your new e-mail account will end with @my.ccsu.edu and is accessible from Microsoft Outlook Live at www.outlook.com.  

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How do I access my CCSU e-mail?

We are piloting a new e-mail system for students called MyCCSU (powered by Microsoft Live@edu). After the pilot, we plan to transition all student e-mail to the MyCCSU e-mail system.

New Students - As a student, your e-mail access is set up when you activate your BlueNet Account. Your new BlueNet Account will be created with a MyCCSU e-mail account. When you activate your BlueNet Account, you will be prompted to select your MyCCSU e-mail address (a unique name followed by @my.ccsu.edu).

Continuing Students - Students with an existing BlueNet Account have a CCSU e-mail address (your BlueNet Account username followed by @ccsu.edu). Your e-mail is managed by our CCSU e-mail server and accessed using Microsoft Outlook, unless you chose to forward your e-mail to your personal (external) e-mail address. You may keep your @ccsu.edu e-mail address until all student e-mail accounts are moved to MyCCSU or you may participate in the MyCCSU e-mail pilot once it begins. To activate your MyCCSU e-mail account, visit the Accounts Management System at https://accounts.ccsu.edu. Once you activate your MyCCSU account, you will not be able to change back to a CCSU-managed or forwarded e-mail account.

MyCCSU (Microsoft Outlook Live@edu) Pilot
New students or those opting to participate in the MyCCSU pilot will access their e-mail using Outlook Live:

1. Open your web browser and navigate to www.outlook.com.
2. Enter your MyCCSU e-mail address (accountname@my.ccsu.edu) and password.
3. Click on the Sign In button. Outlook Live opens and your MyCCSU e-mail is displayed.

Accessing Your CCSU-Managed E-mail (Faculty, Staff, and Students)
Microsoft Outlook (PC)
Many computers on campus, such as those in offices, at the Marcus White Computer Lab or in computer-equipped classrooms, will allow you to log in with your BlueNet Account and view your e-mail using the full version of Microsoft Outlook (PC).

Outlook Web Access (OWA)
View your e-mail from any computer (PC or Mac) with Internet access:

1. Open your web browser and navigate to https://webmail.ccsu.edu.
2. Enter your BlueNet Account username and password.
3. Click on the Log On button. Outlook Web Access opens and your CCSU e-mail is displayed.

Remote Application Server
You can also use the remote application server to access Microsoft Outlook from any computer with an Internet connection. To access the Remote Application Server, visit https://apps.ccsu.edu .

Forwarded E-Mail (Students only)
If you set up e-mail forwarding to forward your CCSU e-mail to a personal (external) e-mail address, you will not use the CCSU e-mail system to view messages sent to your CCSU e-mail address because it is forwarded to the external e-mail address you specified.

Due to the MyCCSU pilot, you will not be able to update your forwarding e-mail address, therefore if the e-mail address you specified for forwarding is no longer valid, you will be required to participate in the MyCCSU pilot.

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How do I update my e-mail preferences?

Due to the MyCCSU pilot, you will not be able to update your e-mail preferences. If your e-mail is set to forward and the e-mail address you specified for forwarding is no longer valid, you will be required to participate in the MyCCSU pilot.

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How do I register for classes?

Click on the WebCentral - Banner Web Services link from the CentralPipeline home page and log in with your BlueNet account username and password. Go to the Student tab and click on the "Registration, Add/Drop Classes" link. For detailed instructions on registering for class, click here.

I am a faculty member - how do I enter final grades?

Click on the WebCentral - Banner Web Services link from the CentralPipeline home page and log in with your BlueNet account username and password. Go to the Faculty tab and click on the "Final Grades" link. For detailed instructions on using WebCentral, click here.

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Who do I call for help?

The IT Help Desk is available for technical assistance. They can be reached at 860-832-1720 or techsupport@ccsu.edu. Please visit their web site for hours and contact information: http://www.ccsu.edu/its/helpdesk/. You can also obtain support at the Marcus White Computer Lab. Please visit their web site for hours and contact information: http://www.ccsu.edu/its/Academic/MWLab.htm.

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